Customer outcomes

Real results from pricing teams facing real volatility

AccuRate helps customers respond faster to disruption, standardise pricing logic, and reduce the errors that erode trust and profitability.

Regional carrier reduces quote errors by 35%

Problem: When fuel surcharges spiked during Middle East disruption, a family-owned carrier struggled to keep multi-leg quotes accurate across customer accounts.

Solution: AccuRate automated surcharge logic, centralised customer-specific pricing rules, and introduced a repeatable quoting workflow for multi-stop movements.

Result: Quoting errors fell by 35%, response times improved, and the team regained confidence during periods of intense rate volatility.

National logistics operator improves margin control

Problem: A national carrier needed to keep branch pricing aligned while international lane disruption drove sudden cost changes and inconsistent manual overrides.

Solution: AccuRate established one governed pricing engine with live surcharge inputs and approved rule sets for each service line.

Result: Margin leakage dropped, branch-to-branch consistency improved, and the commercial team gained better visibility into the impact of market shocks.